Creation Of a Finance-Based Enterprise Resource Planning (ERP) Software Dashboard for A Reputed USA-Based Fertilizer Company
Services
- DevOps
- Dashboard Design
- Database Development & Management
- API Integration
About
While we are under NDAs to not disclose the name of the company for privacy reasons and we will honour that, what we can tell you is that this is a company at the forefront of fertilizer manufacturing in the US. They are among the very few names that are always ready to bring in the latest and greatest innovations to the vast agriculture industry in the US. They are also a company that not only believes in the best kind of innovation but also believes in caring for the environment and their patented manufacturing techniques are environmentally conscious. It was a privilege to work with such a brand like this.
Background
This reputed Fertilizer Company largely relied on manual documentation of their balance sheets and transactions and while most of their payment was through traditional bank transfers but they simply did not have a system in place to automatically document and account for these transactions. This resulted in a lot of inefficiencies and errors in operations. Furthermore, this company simply did not utilise any Enterprise Resource Planning (ERP) and the only solution for them was a custom integrated ERP solution to ensure streamlined transaction documentation and better data accessibility. That is how our paths crossed as we started this incredible journey with this legacy brand.
The Challenge
The primary challenge was cost reduction and efficiency improvement with the help of a system that makes it possible to manage the company from a single database and ensure security and scalability. The challenge therefore was to create a finance-focused Enterprise Resource Planning (ERP) Software solution that would be able to not only perform and record transactions as an autonomous bookkeeping and ledger system but also streamline the entire business process of this fertilizer company. This system would be an information database of communication between multiple departments and also a Customer Relationship Management (CRM) solution. To summarise the challenge, we had to completely digitize the business processes of this company and centralise data so that we could achieve peak efficiency. Therefore, we had to ensure the following things.
The Objective
- Finance-focused ERP solution that is capable of performing autonomous transactions, bookkeeping and also recording transactions and performing advanced ledger operations.
- A company operations dashboard that would enable admins and executives to have a complete overview of everything from manufacturing, inventory, logistics, market conditions, sales, CRM etc.
- A CRM solution capable of handling numerous grievances and providing customer complaint resolutions as well as maintaining and nurturing interactions with potential customers.
The Solution
The solution that we came up with this a combination of proprietary software and techniques along with industry-trusted solutions that we custom-crafted to fit perfectly according to the needs of this legendary company. We utilised the Agile approach towards the SDLC in a modular approach that ensures step-by-step implementation of each and every module and functionality. Our primary focus was the ERP dashboard which was primarily based on an automated ledger system that was capable of performing transactions autonomously and semi-autonomously. After being satisfied with the performance of the finance and accounting module, we then continued to add multiple levels of functionality to this system in the form of Supply Chain Management (SCM) modules for inventory management and logistics.
We then moved on to other important areas of focus such as the sales and marketing module that keeps track of wholesale orders as well as retail orders for the company. This module and all the other modules are integrated with each other and especially with the automated ledger system that keeps track of all expenses and credits.
Areas Of Innovation
01
Universal ERP Dashboard
The first area of focus and innovation that we are really proud to present is the universal ERP dashboard for the fertilizer company which has individual sections for production overview and inventory management as well as supply chain and procurement management. In addition to that, there is a separate section that deals with financial overview and has a convenient breakdown of cost analysis reports along with an automated ledger. In addition to that we have utilised our extensive AI experience to include business insights as well as KPI tracking sections within the dashboard along with a whole host of other functionalities, some of which we can't mention.
02
Customer Relationship Management (CRM)
Another area of innovation is the CRM section which integrates everything from customer orders and feedback to wholesaler orders along with important metrics. The CRM section contains sales pipeline tabs that deal with customer segmentation and well as prospective deals. Apart from that there is the well and highly reliable support ticket system that deals with customer enquiry and complaints and we have decided to provide a special focus on this section because customers are everything to the fertilizer industry with farmers being the primary consumers, it was our honour to do something for them.
03
Supply Chain Management (SCM)
We cannot have a legacy fertilizer manufacturing company that wants to digitise its operations without a proper Supply Chain Management (SCM) and that is where we would like to shift your focus. Our SCM comprises of every important element of the supply chain which includes inventory as well as demand forecasting, raw material procurement and finished product logistics. The SCM dashboard conveniently mentions all the metrics in real time with our proprietary algorithm conveniently providing forecasts and suggestions.
04
Business Intelligence (BI)
Since we are among the pioneers in the AI integration and implementation industry globally, we specifically utilised our AI expertise in order to deeply integrate Machine Learning (ML) and Artificial Intelligence (AI) into the ERP system so that we could bring better business forecasting and also better market monitoring options for our client. This is a very scalable system and can be easily upgraded to the next best thing with any advancements in AI with the consent of the client.
05
Human Resources (HR)
The HR component of any manufacturing industry is very important and this is especially so in the case of a large company that employs thousands of people not just in manufacturing directly but also in operations and logistics as well as sales. While this company definitely had an HR system but it was primarily HR executives and a simple system that was outdated. We completely migrated and integrated their existing HR system within the new ERP dashboard for easy convenient operations. This basically allows the client to autonomously take care of multiple processes such as payroll and much more.
The
Result
47%
Operational Error Reduction
77%
Improved Operations Speed
0%
Bookkeeping Errors and Anomalies
The result was a complete transformation in terms of productivity for this legacy company as now they could monitor the entire business operations right from a single dashboard with multi-level authorisations for security and privacy.
This now allows them to not only keep track of present business developments but also predict future business developments and always stay prepared for what the market has to offer. They have especially benefited from the new autonomous ledger system that has been able to track all their financial transactions in a single place with important AI-powered insights.