UX/UI Redesign & Integration for General Motors
Services
- UI/UX Design
- Web Design
- Web Development
About
General Motors is one of the world's largest automotive manufacturers, with a portfolio spanning multiple well-known vehicle brands. A company of this scale needs its digital properties to perform flawlessly — both in design polish and in technical execution — under significant traffic and scrutiny.
Background
The engagement centered on modernizing a GM website property, where the priority wasn't just visual refresh but tangible performance gains: faster load times, better search visibility, and deeper integration with third-party tools that the business relied on operationally.
The Challenge
The challenge was twofold — deliver a polished, well-designed UX/UI, and back it up with real technical improvements to page speed, bounce rate, and SEO, all while integrating external tools into the site without disrupting existing workflows. Post-launch, the site also needed ongoing support to keep it stable and improving.
The Objective
- Design a UX/UI experience aligned with GM's brand standards.
- Integrate third-party tools cleanly into the site's architecture.
- Improve page load speed, reduce bounce rate, and boost SEO performance.
- Provide reliable post-launch support.
The Solution
Think To Share's team worked through the design and integration phases with tight timeline discipline, treating deadlines as firm commitments rather than flexible targets. Third-party tool integrations were handled carefully to avoid friction with GM's existing systems, and performance optimization was built into the development process rather than bolted on afterward. Post-launch, the team stayed engaged to support the site as it matured.
Areas of Innovation
01
Performance-First UX/UI Design
Design decisions were made with page speed in mind from the start, not just aesthetics — meaning layout, asset choices, and component structure were all evaluated for their performance impact before being finalized.
02
Third-Party Tool Integration
The team integrated external tools directly into the site's architecture without disrupting existing systems, allowing GM to keep using the operational tools it relied on while gaining a modernized front end.
03
SEO-Structured Build
The rebuild incorporated SEO best practices into the site's technical foundation — clean markup, structured metadata, and optimized load paths — rather than treating SEO as a post-launch add-on.
04
Ongoing Post-Launch Support
Support didn't end at launch. The team stayed engaged afterward to monitor performance and address issues as they emerged, keeping the site stable as traffic and usage evolved.
The
Result
80%
Page load speed post-launch
35%
Bounce rate across key pages
55%
Overall visitor engagement
40%
Organic SEO visibility
What they said is all that
matters to us!
The results exceeded our expectations! We saw an immediate improvement in page load speed, lower bounce rates, and a significant boost in user engagement. What stood out the most? Their attention to detail, commitment to quality, and innovative approach - they didn't just build a website, they built an experience that reflects our brand perfectly. NONE (to improve).
Marry Barra, CEO
General Motors

