UX/UI Redesign & Integration for General Motors

Services

  • UI/UX Design
  • Web Design
  • Web Development

About

General Motors is one of the world's largest automotive manufacturers, with a portfolio spanning multiple well-known vehicle brands. A company of this scale needs its digital properties to perform flawlessly — both in design polish and in technical execution — under significant traffic and scrutiny.

Background

The engagement centered on modernizing a GM website property, where the priority wasn't just visual refresh but tangible performance gains: faster load times, better search visibility, and deeper integration with third-party tools that the business relied on operationally.

The Challenge

The challenge was twofold — deliver a polished, well-designed UX/UI, and back it up with real technical improvements to page speed, bounce rate, and SEO, all while integrating external tools into the site without disrupting existing workflows. Post-launch, the site also needed ongoing support to keep it stable and improving.

The Objective

  • Design a UX/UI experience aligned with GM's brand standards.
  • Integrate third-party tools cleanly into the site's architecture.
  • Improve page load speed, reduce bounce rate, and boost SEO performance.
  • Provide reliable post-launch support.

The Solution

Think To Share's team worked through the design and integration phases with tight timeline discipline, treating deadlines as firm commitments rather than flexible targets. Third-party tool integrations were handled carefully to avoid friction with GM's existing systems, and performance optimization was built into the development process rather than bolted on afterward. Post-launch, the team stayed engaged to support the site as it matured.

Areas of Innovation

01

Performance-First UX/UI Design

Design decisions were made with page speed in mind from the start, not just aesthetics — meaning layout, asset choices, and component structure were all evaluated for their performance impact before being finalized.

02

Third-Party Tool Integration

The team integrated external tools directly into the site's architecture without disrupting existing systems, allowing GM to keep using the operational tools it relied on while gaining a modernized front end.

03

SEO-Structured Build

The rebuild incorporated SEO best practices into the site's technical foundation — clean markup, structured metadata, and optimized load paths — rather than treating SEO as a post-launch add-on.

04

Ongoing Post-Launch Support

Support didn't end at launch. The team stayed engaged afterward to monitor performance and address issues as they emerged, keeping the site stable as traffic and usage evolved.

The Result

80%

Page load speed post-launch

35%

Bounce rate across key pages

55%

Overall visitor engagement

40%

Organic SEO visibility

Client Testimonial

What they said is all that matters to us!

The results exceeded our expectations! We saw an immediate improvement in page load speed, lower bounce rates, and a significant boost in user engagement. What stood out the most? Their attention to detail, commitment to quality, and innovative approach - they didn't just build a website, they built an experience that reflects our brand perfectly. NONE (to improve).

Marry Barra, CEO

General Motors

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